REFUND POLICY

• No refunds will be issued once a ticket is purchased.
• No refunds or rain checks will be issued due to inclement weather. The Zoo is an outdoor facility with little indoor space. Please plan your trip to the Zoo accordingly based upon the anticipated weather conditions for that day.
• No refunds will be issued to anyone removed from the Zoo for failure to follow the Rules of the Wild.
• Please make sure you read and understand our refund policy.