We believe everyone has the right to experience the Zoo and the great outdoors, regardless of ability. That’s why we’re dedicated to providing an accessible experience to all of our guests.
Wheelchairs are welcome in all areas of the Zoo. Some walkways include slight ramps and the Kangaroo Walkabout path is made of finely crushed coquina. Rainforest Revealed features an elevated walkway that can be accessed by a lift; we recommend calling prior to your visit to confirm the lift is operational. Temporary exhibits may include mulch paths. Attractions such as kayaking and Treetop Trek cannot accommodate wheeled devices.
Mobility devices are available at Guest Services on a first-come, first-serve basis. Wheelchairs can be rented for $10 and electric conveyance vehicles for $25 plus tax (fee must be paid with a credit card; ID required).
The Exceptional Nature Space (ENS), completed in 2017, is a behind-the-scenes play area designed to provide its users with an authentic outdoor experience. Amenities include fort-building materials, “mud paint” and a water play table. To schedule playtime in the ENS, contact inclusion coordinator Lindsay Mathisen at firstname.lastname@example.org.
The ENS was made possible by Alstom Foundation, John and Carol Craig, Joni and Doug Norton, Peggie and Martin Avalos, Nelson Cover III and attendees of 2016’s Safari Under the Stars event.
Sensory bags can be checked out at Guest Services and the Cape to Cairo Express ticket booth on a first-come, first-serve basis. Each bag includes a weighted lap pad, noise-canceling headphones, fidget toys and other items that may help guests with unique sensory-processing needs get the most out of their Zoo experience. There is no charge to use a sensory bag.
Click here to download our social story. It is designed for guests with autism spectrum disorders to enhance their Zoo experience, but may be used by anyone.
Questions about accessibility at the Zoo? Feel free to contact inclusion coordinator Lindsay Mathisen at email@example.com.