Open Daily
9:30 AM - 5:00 PM

Flock of flamingos
Tips for a Great Visit

Tips for a Great Visit

  • The Zoo is open daily from 9:30 a.m. to 5 p.m. with last admission at 4:15 p.m. We sometimes close early to get ready for special evening events and close to the public for large groups. We are closed on Thanksgiving and Christmas day.
  • We’re all about extraordinary animal adventures! For an additional fee, you can feed giraffe, kayak through Expedition Africa, mingle with lemurs and much more. Head over to Treetop Trek to soar through lush Florida landscapes and see parts of the Zoo from a unique perspective.
  • The average visitor spends about three hours with us. That includes viewing the exhibits, experiencing some of our special adventures and playing in Paws On with your kids.
  • It rarely rains all day in central Florida, but from June through September it does typically rain every afternoon. If you’re visiting us in the summer, we recommend stopping by in the morning when it’s drier and cooler—the animals tend to be more active then, too!
  • If you have young children, you’ll definitely want to bring bathing suits and swim diapers! The Paws On section of the Zoo features a shallow water play area.

The Rules of the Wild

The following items and activities are prohibited in the Zoo:

  • Smoking/vaping
  • Outside food and alcoholic beverages
  • Plastic straws and lids
  • Coolers
  • Selfie sticks
  • Weapons
  • Bicycles, skateboards and other recreational wheeled devices
  • Pets (other than service animals as defined by the Americans with Disabilities Act). Please do not leave your pet in your vehicle.
  • Harassing animals and/or feeding them unauthorized food
  • Going barefoot or shirtless (except in Paws On)

If you wish to capture photos, videos or interviews for commercial purposes, please obtain consent from the Zoo’s marketing department prior to collecting media.

By entering the Zoo, you consent to being photographed and filmed for promotional purposes.

Personal property left at the Zoo will be kept in lost and found for 24 hours, then discarded. The Zoo accepts no responsibility for lost or stolen items.

No loitering or solicitation on Zoo property, including the parking areas, without prior Zoo approval.

Inclement Weather

The Zoo is open rain or shine and the vast majority of our experiences are outdoors. During severe weather, some animals will go off exhibit and certain activities may close; these activities typically reopen 30 minutes after the last clap of thunder is heard. Refunds and rain checks are not offered for inclement weather.

Lost Children

We encourage you to establish a meeting place in case your group becomes separated. Instruct children to contact the nearest Zoo employee for assistance.

Accessibility

Wheelchairs are welcome in all areas of the Zoo. Some walkways include slight ramps and the Kangaroo Walkabout path is made of finely crushed coquina. Temporary exhibits may include mulch paths. Attractions such as kayaking and Treetop Trek cannot accommodate wheeled devices.

Wheelchair and stroller rentals (these prices do not include tax)

  • Wheelchair………………..……………….$10
  • Single Stroller………………….………….$8
  • Double Stroller………………….……….$10
  • Electric Conveyance Vehicle*……$25

*Must be purchased with credit card. ID required.

We believe everyone has the right to experience the Zoo and the great outdoors, regardless of their ability. Click here to learn about sensory bag checkout, the Exceptional Nature Space and other programs for individuals with exceptional needs.

Food and Drink

Outside food and alcoholic beverages are not permitted in the Zoo. One non-alcoholic beverage is permitted per guest, but lids and straws must be removed prior to entry. (Lids may remain on hot beverages.) Coolers may not be brought inside the Zoo.

We offer several dining options for you and your family to enjoy. Click here for more information.

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