BREVARD ZOO VISITOR GUIDELINES

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Brevard Zoo, you are voluntarily assuming all risks related to exposure to COVID-19.

The guidelines listed below are TEMPORARY and will be lifted once it is safe to do so. Changes can occur at any time. 

Please note:

• To ensure the safety of our staff, guests and animals, we have implemented many changes to the Zoo experience
• To ensure proper social distancing, we have limited the number of guests visiting the Zoo each day

NEW ZOO HOURS FOR MEMBERS AND NON-MEMBERS

Members
9 a.m. to 5 p.m.
Last admission at 3:30 p.m.

Non-Members
9:30 a.m. to 5 p.m.
Last admission at 3 p.m.

TICKETING REQUIREMENTS FOR BOTH MEMBERS AND NON-MEMBERS

All Zoo visits now require a timed-entry ticket for both members and non-members that must be reserved online. Member tickets are FREE, but you are required to reserve a timed ticket online. 

• A timed-entry ticket is needed for each member of your party
• Zoo members need to bring their membership card, photo ID and timed-entry tickets to enter the Zoo
• Timed-entry tickets will be sent to your email as a .pdf attachment and can be scanned off your phone.

Guest Services and Member Services will be operating at a limited capacity to assist with ticketing and membership issues only. You must purchase or reserve your tickets online prior to your visit.

WHAT TO BRING WITH YOU

Timed-Entry Tickets
You cannot show up at the Zoo without a timed-entry ticket. If you show up without a ticket, entry will be contingent on availability.

Mask or Other Facial Covering
The safety of our animals, staff, volunteers and other guests is important. All adults and children ages seven years of age and older must have a mask or facial covering that covers the nose and mouth to enter the Zoo. Mesh and crochet masks are not permitted. Be prepared for MASK ZONE areas and areas where your group cannot social distance from another group by six feet. Be prepared to cover your nose and mouth with your mask or facial covering at all times. Keep your mask or facial covering readily available at all times. Do not put your mask or facial covering in your pocket, purse or stroller. Thank you for your understanding and cooperation.

Refillable Water Bottles
Our drinking fountains are closed for the safety of our guests. Refillable water bottle stations are located near the Wonders of the Wild gift shop in the front of the Zoo and by the restrooms at Nourish 321. You can purchase single-use water bottles at our food and beverage venues.

Credit Cards
If you plan to experience a paid activity, rent a stroller or make other transactions in the Zoo, please note that we are not accepting cash at this time. We require a $4 minimum for every credit card purchase. Our vending machines do take cash.

WHAT TO EXPECT WHEN YOU ARRIVE

• If you arrive before the scheduled entrance time, your party will have to wait in your vehicle. Please ensure that you have everything with you before entering the Zoo.
• There is a one-way path throughout the Zoo’s loops. You may spend as much time at exhibits as you’d like, but remain mindful of social distancing when other parties are present.
• Food is available for purchase at Nourish 321 between 10 a.m. and 2:30 p.m. If you’d like, you can place an order online and avoid standing in line.
• Paws On water play is open at a limited capacity. If the Zoo is busy, you may have to wait to enter this area and playtime may be limited to 30 minutes.
• The Petting Zone is open from 10 a.m. to 2 p.m. at a limited capacity. We respectfully ask you to not touch the animals. If the Zoo is busy, you may have to wait to enter this area.

WHAT IS CURRENTLY CLOSED OR UNAVAILABLE?

• Wildlife Detective Training Academy
• Upland Acre play area
• Keeper chats

We want to thank you, our community, for your patience and support. We look forward to seeing you back at the Zoo!

Brevard Zoo is an IRS-designated 501(c)(3) organization. Donations are tax-deductible. A copy of the official registration and financial information may be obtained from the division of consumer services (www.800HELPFLA.COM) by calling 1-800-HELP-FLA toll-free within the state. Registration does not imply endorsement, approval, or recommendation by the state.